Sweet Cow GM Elissa Otten shares her story

Published May 5, 2026

By Schedulefly

Episode Summary

Another passionate, enthusiastic, fun member of the team at Sweet Cow Ice Cream joined me for a great conversation on what to look for in a hospitality job, questions to ask when interviewing, the many (many, many) roles of a GM, the hiring and firing process, work ethic, sharing in customers' important life moments, and more. Elissa is awesome! Enjoy...